FAQ

How Long Does Shipping Take?

 

Orders are shipped within 48 hours after cleared payment. We offer FREE WORLDWIDE SHIPPING to our customers on orders over AUD$120. Shipping to Sydney takes approximately 1 -3 working days. For orders within Australia, shipping will take 3 - 5 working days. Rest of World Shipping takes approxiamately 7 - 21 working days. 

 

Shipping Costs?
 

We offer all Australian orders free shipping. For the Rest of the World, free shipping on orders over AUD $120. However, for your added benefit we offer our customers a second option of express shipping for your purchase. Australia +$10.00  / Rest of World +$50.00. Please select an option at the checkout.

 

What Methods of Payment does T³o Designs accept?
 

We accept all major credit cards including Mastercard, Visa and  American Express. We also accpet PayPal payments as well. All prices listed on our website are listed in AUSTRALIAN DOLLARS AUD. 

Changes to Your Order?
 

If you need to make changes to your order or need to cancel it, please contact us directly within 24 hours of purchase. If you contact us prior to shipping, we are then able to assist you. However, once your order has been shipped, no further changes can be made. 

 

I have received the wrong item, what do I do?
 

Occasionally mistakes do happen and if you are in the situation of receiving the wrong product, please contact us via the contact form on the website or email (contact@t3odesigns.com). We will look to rectify the problem as quickly as we can. 

 

 

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T³o Designs

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